Shady Grove Utility District
Jefferson & Sevier Counties
P. O. Box 830
Dandridge, Tennessee 37725

Office Hours
8:00 A.M. to 5:00 P.M.
Monday thru Friday

   
CUSTOMER CHARGES: New Meter* - - - - - - - - - - - - - - - - - - - - -
**New account with existing service - -
Return check charge - - - - - - - - - - - - -
Reconnect service - - - - - - - - - - - - - - -
**New account with existing service - -
on rental property - - - - - - - - - - - - - - -
**Service charges are not refundable -

$850.00
 50.00
20.00
50.00

100.00


*NEW METER TAP FEE:
This is a charge for tapping on to the utility's main waterline to obtain service for a residence/business. The meter still remains the property of the utility district. Should the property be sold the meter is conveyed along with the property. Should an individual or business want to build another residence, put in a trailer, or open a business on the same tract of property, another meter must be purchased. It is not legal to hook more than one residence/trailer or business to a water meter.
RATES: $20.00 Service Fee  
  $5.50 per thousand gals.
DISCONTINUANCE OF SERVICE: Our policy states that the Shady Grove Utility District will discontinue (cut off) service for the following reasons:
  1. Nonpayment of bill or other charges.
  2. Partial payment of bill or other charges.
  3. Failure to comply with utility rules, regulations, or policies.
  4. Any threat to public health.
  5. Tampering with utility equipment or stealing service.
  6. In the event a customer has more than one service on a tap.
  7. Refusal to pick up a returned check.
  8. Refusal of a customer to fix a known leak.
Service will be reinstated only during regular working hours for field maintenance employees (7:30 AM to 4:30 PM), Monday thru Friday, for customers cut off for nonpayment. Shady Grove Utility District employees will no longer pick up any type of payment in the field. All payments must be made by the customer in the utility district office.

PLEASE NOTIFY THIS OFFICE IF YOU WISH TO DISCONTINUE SERVICE.

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Copyright 2009: Shady Grove Utility District