The Shady Grove Utility District customers now have the option of paying their
utility bills with a credit card over the internet. Customers may also elect to have
their utility bills e-mailed to them as opposed to having them mailed to their
home address. Getting started is
easy. Just click the on-line
utility payment link. You will need
your correct customer account
number and your current month or previous month’s utility bill amount to get set
up. The utility accepts MasterCard,
Visa and Discover transactions.
The utility’s on-line option also allows customers to view their current utility
bill and payment and usage history with just a click of the mouse. We are pleased to provide this
service to our customers. Please
contact our office at 865-397-3790 if you have any questions.
No service charges
can be paid online. Please contact the office if
service has been disconnected.
No return checks,
services charges or miscellaneous charges can be
paid online. These payments must be mailed in or
brought to the office.
Click Here for
Online Utility Payments.
If you prefer to setup automatic bank drafts to pay your bill each month, you may complete and return the required bank draft form available here:
Automatic Bank Draft Form.