Serving Jefferson & Sevier County Since 1963

• Leaking outside faucet or sprinkler/irrigation system.
• The toilet valve did not seal correctly or running toilet.
• Leaking inside faucet such as a kitchen or bathroom sink.
• Outside spigot leaking or busted.
• Leaking appliances such as a refrigerator, dishwasher, washing machine, ice maker, water softener or any other related appliances.
• Leak between the water meter and the home.
• Hot water heater leaking.
• Filling a swimming pool.
• Excessive watering of yards or gardens.

Your bill is due by the 15th of each month. After the 15th of every month, you will be assessed a 10% late fee the next business day.

If not paid within 10 days of the due date you will be subject to disconnect without further notice the next business day.

A $50.00 reconnect fee will be charged if the service is disconnected.

All past due balances and reconnect fees must be paid by 4:00 in order for the service to be restored the same day.

Report a water outage by calling the office at (865)397-3790. If after hours you will be directed to the answering service.

Shady Grove Utility District Rates and Fees are as follows:

$21.00 Monthly Service charge

$6.75 per thousand gallons

The cost of a water meter for new service is $1550.00 for a ¾” meter.

If you wish to disconnect your services please complete the form below.