Call: 865-397-3790 | Email:


PLEASE CALL 1-800-608-8254 or go to to make your payment.

Shady Grove Utility District’s online payment portal and telephone payment system is hosted by a company called Nexbill Pay.

Shady Grove Utility District has no affiliation with the DOXO bill payment site and is not responsible for payments made through that site that have not been received.  We do not recommend you paying your bill through the DOXO site.

After the 25th you should call the office before paying online or through the online payment portal.